PRIVACY POLICY
Your Data Protection
At Ding-Dong, we take your privacy seriously. This policy explains how we collect, use, protect, and handle your personal information. By using Ding-Dong, you agree to the practices described in this policy.
INFORMATION WE COLLECT
Ding-Dong collects information you provide directly, including: account information (email, name), notes and content you create, tasks and plans you manage, calendar events and schedules, timer and focus session data, checklist items, chat conversations with the AI assistant, and user preferences and settings.
HOW WE USE YOUR INFORMATION
Your data is used exclusively to: provide and maintain the Ding-Dong service, process your requests and transactions, personalize your experience and improve functionality, train and improve our AI assistant, generate analytics for service improvement (anonymized), communicate service updates and changes, and respond to your inquiries and support requests.
DATA STORAGE & SECURITY
All user data is stored securely using industry-standard encryption protocols. We implement physical, electronic, and procedural safeguards to protect your information. Your data is stored in secure, access-controlled servers. While we take security seriously, no method of transmission over the internet is 100% secure.
TIMER & FOCUS DATA
Pomodoro sessions, custom timer durations, stopwatch records, and focus activity statistics are stored to provide insights into your productivity patterns. This data is private to your account and never shared publicly. You can request deletion of this data at any time.
NOTES & CONTENT PRIVACY
Your notes, including titles, content, folders, and attachments, are completely private. We do not read, analyze, or share your notes with third parties. Notes are encrypted at rest and accessible only by you. You retain full ownership of all content you create.
CALENDAR & EVENTS
Calendar events, including titles, descriptions, dates, and times, are stored privately in your account. This data is never shared with external services without your explicit permission. We do not sell or monetize your scheduling information.
PLANNER & TASKS
Your plans, tasks, priorities, and completion status are stored securely and privately. This information helps provide personalized productivity insights within the app. No third parties have access to your planning data.
CHECKLIST DATA
Checklist items, categories, priorities, and completion states are private to your account. We use this data only to provide the checklist functionality and overall task completion statistics.
AI ASSISTANT CONVERSATIONS
Conversations with the Ding-Dong AI assistant are stored to maintain context and improve the service. Chat history is private and associated only with your account. We may analyze conversation patterns (anonymously) to improve AI responses, but individual conversations are never shared or made public.
HABITS & CHECK-IN DATA
Your habits, streaks, check-in history, and streak rewards are stored privately in your account. This data is used solely to power the Habits and Check-In features and to display your personal streak stats and trend charts. Your habit names, icons, and completion dates are never shared.
CO-CREDITS & SUBSCRIPTION DATA
Your subscription plan details (Buddy, Companion, or Productivity), billing cycle, total CO-CREDITS allocated, credits used, and remaining credits are stored securely. Credit usage logs including action name, category, cost, and timestamp are stored to provide your Usage History. Streak reward claims are also recorded. This data is used to manage your plan, enforce feature access limits, and display accurate credit balances. It is never sold or shared with third parties.
CREDIT USAGE LOGGING
Each time CO-CREDITS are consumed or awarded (e.g., chat reply, note creation, streak reward), a CreditUsage record is created with the action title, cost, category, and timestamp. These logs are private to your account and power the Usage History page. Streak rewards (like the 500 CO-CREDITS 7-day reward) are also logged as positive credit entries.
SETTINGS & PREFERENCES
Your app settings, including interface preferences, notification choices, workflow visibility toggle, and mode selections, are stored to personalize your experience. This data is not shared with third parties.
COOKIES & TRACKING
Ding-Dong uses minimal cookies for essential functionality such as maintaining your logged-in session and remembering preferences. We do not use tracking cookies for advertising purposes. You can control cookie preferences through your browser settings.
DATA SHARING
We do not sell your personal information to third parties. Your data may be shared only in these limited circumstances: with your explicit consent, to comply with legal obligations, to protect our rights and safety, during business transfers (with advance notice). Service providers who assist in operating Ding-Dong are bound by confidentiality agreements.
YOUR RIGHTS
You have the right to: access all data we hold about you, request correction of inaccurate data, request deletion of your account and data, export your data in portable format, opt-out of data collection (which may limit functionality), withdraw consent for data processing. To exercise these rights, contact ding.dong.main@gmail.com
DATA RETENTION
We retain your data as long as your account is active or as needed to provide services. If you delete your account, we will delete your data within 30 days, except where retention is required for legal compliance. You can export all your data before deletion.
CHILDREN'S PRIVACY
Ding-Dong is not intended for users under 13 years of age. We do not knowingly collect information from children. If we become aware of data from a child under 13, we will delete it immediately.
CHANGES TO PRIVACY POLICY
We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification. Continued use after changes constitutes acceptance of the updated policy.
CONTACT US
For questions about this Privacy Policy or how we handle your data, email us at ding.dong.main@gmail.com. We will respond within 48 hours.
LAST UPDATED: APRIL 10, 2026
